Sincere Glow: Frequently Asked Questions
The Products
Why is my Superfood Masque dry? By keeping our masques in powder form, we eliminate the need for synthetic preservatives and fillers. This ensures that every ingredient remains biologically stable and 100% active until the moment it touches your skin. You aren't paying for water—you’re paying for pure botanical power.
Do your products contain preservatives? Our dry formulations are 100% preservative-free by design. Because bacteria require water to grow, our anhydrous (waterless) powders stay fresh naturally. For our oil-based products, we prioritize stable, high-quality organic oils that maintain their integrity without harsh chemicals.
Are the ingredients organic? Yes. We source USDA Organic Spirulina and earth-derived clays. We believe in transparency and "The Anatomy of Less"—using fewer, higher-quality ingredients for maximum skin longevity.
What makes Sincere Glow Rosewater different?
Our Rosewater is a pure, steam-distilled hydrosol. Unlike "rose-scented" toners that use synthetic fragrances and alcohol, ours is 100% plant-derived. It maintains the natural pH of the rose, making it a gentle, anti-inflammatory powerhouse for your skin.
Do I need a preservative for Rosewater?
Since our Rosewater is a pure water-based botanical, we include a minimal, food-grade preservative system to ensure it stays fresh and free of bacteria. Because it lives in a spray bottle, this protection is essential for your safety and the product's longevity.
How do I use Rosewater with my Superfood Masque?
This is the ultimate Glow Ritual. Instead of plain water, use 1–2 teaspoons of Rosewater to activate your dry masque. The natural rose oils work synergistically with the Spirulina to soothe the skin while the clays detoxify.
Can I use Rosewater throughout the day? Absolutely. Keep your 4 oz Amber Bottle at your desk or in your bag. A quick mist throughout the day provides instant hydration, sets makeup, and calms redness. It’s the perfect pick-me-up for a tired complexion.
Is Rosewater safe for all skin types?
Yes. Rosewater is naturally pH-balanced and incredibly soothing, making it ideal for sensitive, dry, or acne-prone skin. It helps to reduce the appearance of redness and balance natural oils without stripping the skin.
FAQ: Why does your Rosewater Toner contain a preservative?
The Sincere Glow Standard: "Because our Rosewater Toner is a water-based (hydrosol) product, it is a living, breathing environment. To ensure that the 'Architecture of the Glow' remains pure from the first mist to the last, we use a broad-spectrum, professional-grade preservative system."
So I just wanted to introduce the face behind the brand . My name is Dejah Smith and I have been in love with skincare and the product knowledge since 2018. I was curious about why different skin types exist. I went to esthetician school and wanted to learn about medical grade skincare products . I attended workshops and continuing education to keep up with skincare industry . In 2021 I became a mom and it has changed me in ways I am forever grateful for . After having my baby, I experienced really bad acne from going through major surgery . The medication broke my skin out really bad . So I decided to get into the lab and see what I can do to heal my own skin . When I say it was a matter of weeks , all with natural organic ingredients . From flaxseed to turmeric to mangoe butter and even superfoods . I was amazed at how my skin transformed because I realized that I was having to rebuild my skin barrier .So I wanted to help others by starting my skincare brand up again . I appreciate every one for the support and can’t wait for you to start your journey to balanced and healthy skin ❤️